HP printers are the most innovative and reliable printers but sometimes users encounter runtime technical glitches due to a hardware or software failure. Printers are comprised of both hardware and software components. Hardware provides necessary things for printing a document and software create a communication bridge between users and the hardware. Therefore, failure with any of these components may cause improper functioning of your printer. Working as an HP printer technical support, we receive many complaints related to HP printers such as unable to print a document with HP printer, trouble with HP Printer wireless connection, the slow running problem with HP printer, etc. Recently, we have received one new complain about printers i.e. ‘scanner failure’. Since last few days, many users are issues such as “my HP printer scanner is not working” “I’m unable to scan documents with HP printer”, etc. Well, the good news is, we have found a solution to this problem. This blog explains how to fix scanner problem in HP Printer. Here’s how to do so.
Methods to Fix Scanner Problem in HP Printer
Method #1: Restart your Printer
Restarting the printer releases all the occupied memory and reboots its system software with a fresh setting. Hence, it fixes some common issues with your device. Try restarting your printer and let see if it fixes your scanner failure issue.
Method #2: Reset your Printer
Sometimes you might face issues in scanning a document due to improper functioning of your printer’s software. Resetting your printer will fix all the software related issue and will restart your printer with a new configuration. Here’s how to do reset HP Printer.
Step 1: Turn on your HP printer.
Step 2: wait for few minutes until your printer is idle and silent before you proceed further.
Step 3: Disconnect the power cord from the rear of your printer (without turning off the printer).
Step 4: Unplug the power cord from the power source.
Step 5: Wait for about 45-60 seconds.
Step 6: Plug the power cord back directly to the main power source.
Step 7: Reconnect the power cord to the printer.
Step 8: turn on the printer.
Method #3: Reinstall the driver/firmware
As stated above, the driver establishes a communication path between computer software and hardware. Hence, if there a problem with your printer driver, you’ll defiantly face issues with your printer. Try reinstalling the printer driver and it will fix your issue. Make sure to download the latest version HP printer’s driver from the original HP support website.
HP Printer support +1-844-443-3244
Tried all the above method and the problem still persist? Don’t worry, you have left one more option in your list. Contact HP Printer customer support by dialing HP Printer Technical Support Phone Number +1-844-443-3244 and we’ll solve your problem within no time. We provide printer technical support for everything from installation to troubleshooting.